Shipping & Delivery

Our goal is to offer you the best shipping options, no matter where you live!

 

By purchasing from www.modelelips.com, you agree with this Policy.

Shipping is free for orders over $50.00 CAD in USA and Canada. 
Shipping is also free for orders over $250 CAD in Austria, Belgium, Bulgaria, Vatican City, Croatia, Cyprus, Denmark, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, San Marino, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

If a faster shipping service time is preferred, applicable charges will be added depending on the selected shipping service. 

Item Shipping. All orders are prepared and shipped within 2-7 business days. We will contact you by email if there are reasons for any delay.  Once the order is shipped, an email notification with a tracking number is sent to the customer.

Delivery Time. The time depends on the shipment service selected and the customer's country location.  Please expect delivery times to be between 5-15 business days to the USA and 2-12 business days for Canada. For more accurate timing, you can keep track of your shipment online using the tracking number sent to your email. 

Delivery time is stated in calendar days.  The delivery time may be longer than stated during the high season and (national) holidays. Please ensure accurate shipping information is provided when placing an order to avoid lost goods.

If your package doesn't show up or arrives damaged, please contact us using the contact form or email at sales@naturalescience.com.